Director of Food & Beverage at The Langham, Hong Kong
E: Describe your typical day in a sentence.
Shane: Work starts at 8am. It’s generally busy all day and time passes so quickly, I usually walk into my home at around 8.30pm.
E: So how did you come to be the Director of F&B for The Langham, Hong Kong?
S: I was recommended by a friend to the general manager at the time, and with my extensive international culinary and food and beverage experience, I was considered a suitable applicant for the role. I continue to strive in this environment.
E: What’s the toughest part of your job?
S: Staying away from the ice cream freezer!
E: And what makes you smile at work?
S: Compliments from guests for the personalised and professional service.
E: What motivates you?
S: The ability to be better at what I do every day.
E: Would things fall apart if you weren’t around?
S: No. The structure in the Food & Beverage Department and the team are professional and attentive, and my executive assistant Joey wouldn’t let it happen.
E: Who in your team deserves more recognition and why?
S: No individual, it’s a team effort at The Langham, Hong Kong.
E: Why should people choose The Langham, Hong Kong to dine?
S: The professionalism of our team, the quality of our produce, and our warm genuine service.
E: Away from work, what’s your favourite place to eat?
S: At my friend Chris’ place, he does a fantastic Malay styled curry, roast lamb with Yorkshire pudding and all the trimmings, as well as some wonderful desserts.
E: How do you unwind?
S: A bottle of good red wine, a couch and Netflix.
E: Finally, any advice for those looking to break into the industry?
S: Follow your passion, dare to travel the world, keep smiling.
The Langham, Hong Kong
8 Peking Road, Tsim Sha Tsui,
Kowloon, Hong Kong
T: (+852) 23751133